Still stuck? Here's how to get additional help
- I published and created a Spark Video link but it's still not ready - why is it taking so long?
- I am getting a WebGL error message.
- I am getting an "Access Denied" error message
- How do I reset my login password?
- How do I contact Spark Support?
- How do I find a missing project?
- Why can't I open my project?
- How do I cancel a subscription purchased on the web?
- What’s included in the Spark Post for Android? What's coming?
- Text and/or icons disappeared from my Spark Video project on web
- How do I send you a Spark Video project that has a problem?
- I’m having trouble signing in with my social account
- I am a paid Creative Cloud user. What are my Spark support options?
- Playback permissions error in Spark Video on Safari
- Spark Video on web says my video file is unsupported
- How do I report abusive content or spam?
- I'm having mic issues with Spark Video.