I'm having trouble with Spark Post on Android. How do I send files to the team for troubleshooting?

Not to worry! The Spark Post team is here to help. Please follow the below instructions and we'll get back to you as soon as possible.

Turn on the 'Send Document to Adobe' feature

  1. Tap on the Hamburger menu to open the Setting drawer
  2. Tap on Settings
  3. Turn on ‘Allow documents to be sent to Adobe’


Send files to Spark

  1. Go to ‘My Post’
  2. Find the Post you are having issues with
  3. Long press on the design to invoke the pop-up menu
  4. Press ‘Send’ and follow the instruments on the screen
  5. Repeat the steps if you need to send multiple files
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