I am getting an "Access Denied" error message

If you are getting an "Access Denied" error message when trying to use Adobe Spark, your best option is to force a login and logout, and then log in again.

  1. Go to
  2. Select Logout from the toolbar at the top of the screen
  3. Click on “Sign in”, you'll see your last logged in Adobe ID
  4. Click on the ID type (personal or enterprise) and log in again.
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