I am getting a WebGL error message.

To provide an optimal experience Adobe Spark requires a web technology called WebGL for rendering interactive 3D and 2D graphics. The WebGL library is supported in all modern browsers (ex. Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge) and most modern hardware configurations.

If you are getting the error message “WebGL Disabled” when using Adobe Spark, it is possible that:

  • You may need to close your browser and restart your computer
  • Your browser needs to be updated
  • WebGL and hardware acceleration were disabled in your browser
  • A browser plug-in disabled WebGL
  • An IT organization has disabled WebGL on your machine
  • Your machine’s hardware does not support WebGL

Google Chrome Users

To verify you have enabled WebGL and hardware acceleration in Google Chrome please perform the following:

  1. Launch Google Chrome
  2. In the Address Bar, navigate to chrome://settings/?search=hardware
  3. Verify that “Use hardware acceleration when available” is turned on
  4. In the Address Bar, navigate to chrome://flags
  5. Verify the following settings are enabled:
    • Override software rendering list
    • WebGL Draft Extensions
    • WebGL 2.0
  6. Quit and re-launch Chrome

To find out more information about whether your browser / hardware supports WebGL, please visit the following the GetWebGL site.

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